Terms of service

Terms of Service – The Upper Paw
Last Updated: April 20, 2026

OVERVIEW

Welcome to The Upper Paw. Throughout this website, the terms “we,” “us,” and “our” refer to The Upper Paw. We operate this website, including all information, content, tools, products, and services (collectively, the “Services”), to provide you with a seamless shopping experience. Our store is powered by a third-party ecommerce platform that enables us to offer our products and services securely.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you should not use our website.

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your state of residence. If you create an account, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or shared.

SECTION 2 – PRODUCTS & DESCRIPTIONS

We strive to ensure all product descriptions, images, and details are accurate. However:

  • Product appearance (such as colors) may vary due to screen settings
  • We do not guarantee that products will appear exactly as displayed
  • Product descriptions and availability may change without notice
  • We reserve the right to limit quantities or discontinue items at any time

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

  • Orders are only confirmed after successful payment processing
  • We may cancel or modify orders if necessary and will attempt to notify you
  • Please review your order carefully before submitting, as changes may not be possible after confirmation

All purchases are subject to our Return & Refund Policy.

SECTION 4 – PRICING & PAYMENTS

  • Prices are listed in U.S. Dollars (USD) and may change without notice
  • Applicable taxes and shipping fees are calculated at checkout
  • You agree to provide accurate billing and payment information
  • By placing an order, you authorize us to charge your selected payment method

SECTION 5 – SHIPPING & DELIVERY

Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other factors beyond our control.

Once an order is handed to the shipping carrier, the risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, logos, and designs—is the property of The Upper Paw or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our Services may include tools or links to third-party websites. We are not responsible for:

  • The content or accuracy of third-party sites
  • Any transactions or interactions you have with them

Use of third-party services is at your own risk.

SECTION 8 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your data as described therein.

SECTION 9 – USER FEEDBACK

If you submit reviews, suggestions, or feedback:

  • You grant us the right to use, reproduce, and publish such content
  • You confirm that your content does not violate any third-party rights
  • We may remove content that is unlawful, offensive, or inappropriate

SECTION 10 – ERRORS & INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice.

SECTION 11 – PROHIBITED USES

You agree not to use the Services for:

  • Any unlawful purpose
  • Violating any applicable laws or regulations
  • Infringing intellectual property rights
  • Uploading harmful code or engaging in fraudulent activity

We reserve the right to terminate access for violations of these Terms.

SECTION 12 – TERMINATION

We may suspend or terminate your access to our Services at any time without notice if you violate these Terms. You remain responsible for any outstanding obligations.

SECTION 13 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied, including fitness for a particular purpose.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Upper Paw shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless The Upper Paw and its affiliates from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our Services.

SECTION 16 – GOVERNING LAW

These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict of law principles.

SECTION 17 – CHANGES TO TERMS

We may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our Services constitutes acceptance of those changes.

SECTION 18 – CONTACT INFORMATION

For questions regarding these Terms, please contact us:

The Upper Paw
📍 Address: 2809 Commerce Street, Dallas, TX 75226, USA
📞 Phone: +1 214-760-9991
📧 Email: support@theupperpaw.shop